Level 1
Trust through portability, privacy, healthy UX, and quality retention
The first level guarantees that customers and users are never treated as trapped inventory to be mined for short-term gain.
- Interoperability, portability, and full ownership and control of your own data so you are never locked into SaaSpawn if you would rather move elsewhere.
- Respect for privacy and sensitive data, with a commitment to ask for no more than what is genuinely necessary to deliver high-quality solutions.
- A commitment to healthy and beneficial UX patterns rather than manipulative dark patterns that exploit pressure, addiction, misinformation, or polarization.
- A commitment to maintain and improve service quality rather than degrading products to serve unrelated priorities whenever that is within our control.